Privacy Policy

We are committed to protecting your privacy and safeguarding any personal information you share with us. This policy explains how we collect, use, and protect your data, and outlines your rights in relation to your personal information. By accessing our website, you agree to the practices described below.

1. Information We Collect

We may collect certain personal information when you place an order or create an account on our website. This may include your name, email address, phone number, billing and shipping addresses, and payment details.

We use this information to:

  • Process and fulfill your orders

  • Provide the services you request

  • Manage your account

  • Verify payments and prevent fraud

  • Improve website performance and customer experience

  • Send product updates or promotional messages (if you have not opted out)

Your name and address may be shared with trusted third parties such as delivery partners or suppliers solely for order fulfillment purposes.

You are responsible for keeping your account login details confidential. We are not responsible for any misuse of your password unless caused by an error on our part.

2. How We Use Your Information

With your permission, we may also use your data for surveys or marketing research. All responses remain confidential and are never shared with third parties.

We may send you news, offers, or updates about our products or services. You may unsubscribe at any time using the link provided in the email, and we will remove you from our mailing list within seven business days.

We may also use anonymous, non-identifiable data to analyze website traffic or evaluate marketing performance. This information may be shared with third parties such as advertisers, but it cannot be used to identify you personally.

3. Competitions & Promotions

If you participate in any competition or promotion, we use your information to contact winners and announce results. Each promotion may have its own terms and conditions.

4. Third-Party Sharing & External Links

We may share your information with companies within our group or with trusted service providers who assist us with order processing, payment handling, delivery, analytics, or customer support.

If our business is sold or merged, your information may be transferred as part of the business assets.

We do not sell or share your personal data with third parties for their own marketing purposes unless required by law.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Recognize your device

  • Remember your preferences

  • Improve website functionality

  • Streamline the checkout process

Certain features—such as the shopping cart—may not work properly if cookies are disabled.

We also use Google Analytics to understand how visitors use our site. Google may store this data on servers in the United States and may share it with third parties when legally required. By using our website, you consent to Google’s processing of your data as described in their policy.

6. Security Measures

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. Sensitive information, such as payment details, is encrypted using industry-standard SSL technology.

While we take extensive measures to protect your information, no method of online transmission is 100% secure. For your own safety, please avoid sending unencrypted payment details via email or other electronic channels.

We may occasionally request proof of identity before giving access to your personal information.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct any inaccurate or incomplete data

  • Request that we stop using your information for direct marketing at any time

To exercise any of these rights, simply contact us through our support channels.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to our customer support team.