Customer satisfaction is our top priority, and all products offered on our store are fully covered by our return and exchange policy under the terms outlined below.

Eligibility

All items purchased from our store are eligible for return or exchange as long as they meet the following conditions:

• The product must be in its original condition, unused, and returned with all original packaging.

• Return or exchange requests are reviewed and approved within 3 business days.

• Once approved, a courier will contact you for pickup within 3–5 business days.

How to Request a Return or Exchange

To submit a request, please contact us via WhatsApp using the number printed on your shipping label, or reach us through the Contact Us page.

For faster processing, please provide:

• A photo of the item

• Your city and full address

• Your order number

This helps us verify the issue and proceed with an exchange if the product is defective, damaged, or not functioning as described.

Refunds

A full refund will be issued if the product you received is significantly different from the description provided on our website.

Important Note

We are not responsible for customer expectations regarding product usage that are not mentioned or promised in the product description on our website.